Privacy policy

This is a translation for information purposes. The German version is legally binding.

1 Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

etree GmbH
Mathias-Brüggen-Straße 160
50829 Köln
Germany

Telephone: +49 221 292 417-0
E-mail: info@roboterum.de

2 Overview

We process personal data only insofar as this is necessary to provide this website and our services.

This website uses:

no analytics or statistics tools
no external fonts or font services
no embedded maps, videos or social networks
no services for defending against automated access that involve third parties
no consent request, as no services requiring consent are integrated

All fonts and design elements are delivered from our own server.

3 Hosting and server log files

This website is hosted by an external service provider:

ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany

The provider processes personal data on our behalf. A data processing agreement pursuant to Article 28 GDPR is in place. The data is processed on servers in Germany.

Each time this website is accessed, the server automatically collects information transmitted by your browser and stores it in log files:

IP address of the requesting device
date and time of access
name and URL of the file retrieved
amount of data transferred
notification of whether the retrieval was successful
browser type and version used
operating system
where applicable, the previously visited page

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the technically error-free operation and the security of our systems and in investigating misuse.

The log files are deleted after 7 days.

4 Encryption

This website uses transport encryption (TLS). You can recognise an encrypted connection by the character string https:// in your browser's address bar and by the padlock symbol.

5 Cookies

This website uses only technically necessary cookies. They serve to make the website usable – for example, to recognise your session during your visit.

The legal basis is Section 25 (2) No. 2 TDDDG (German Telecommunications Digital Services Data Protection Act) in conjunction with Article 6(1)(f) GDPR. Consent is not required for this.

Technically necessary cookies are deleted when you close your browser or when the session expires.

You can set your browser to reject cookies. In this case the website may only be usable to a limited extent.

6 Contact form

If you contact us via the contact form, we process the data you provide in order to answer your request.

The following is collected:

subject
name
company (optional)
e-mail address
telephone number (optional)
message

Depending on the subject selected, additional details may be collected regarding the manufacturer and model, the field concerned and the reference, or the industry, type of plant and planned timeframe.

Your details are sent to us by e-mail. We send an acknowledgement of receipt to the e-mail address you provide; it contains none of the texts you entered.

The legal basis is Article 6(1)(b) GDPR insofar as your request is aimed at concluding a contract, and otherwise Article 6(1)(f) GDPR. Our legitimate interest lies in answering requests.

We delete this data as soon as your request has been finally dealt with and no statutory retention periods prevent deletion. Retention periods under commercial and tax law remain unaffected.

7 Contact by e-mail or telephone

If you contact us by e-mail or telephone, we process your details to deal with your request. The same legal bases and deletion periods apply as in section 6.

8 Recipients of data

Your data is not passed on to third parties, except:

to our hosting provider as part of data processing on our behalf (section 3)
where we are legally obliged to do so
where you have expressly consented

Data is not transferred to countries outside the European Union.

9 Your rights

You have the right:

of access to the data stored about you (Article 15 GDPR)
to rectification of inaccurate data (Article 16 GDPR)
to erasure (Article 17 GDPR)
to restriction of processing (Article 18 GDPR)
to data portability (Article 20 GDPR)
to withdraw consent given, with effect for the future (Article 7(3) GDPR)

Right to object under Article 21 GDPR: Insofar as we process data on the basis of legitimate interests, you have the right to object at any time on grounds relating to your particular situation.

A message to info@roboterum.de is sufficient to exercise your rights.

10 Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.

The competent authority is the supervisory authority of the federal state in which etree GmbH has its registered office:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf
Germany

Postal address:
Postfach 20 04 44
40102 Düsseldorf

Telephone: +49 211 38424-0
Fax: +49 211 38424-999
E-mail: poststelle@ldi.nrw.de
Website: www.ldi.nrw.de

11 No automated decision-making

No automated decision-making, including profiling, within the meaning of Article 22 GDPR takes place.

12 Changes to this privacy policy

We adapt this privacy policy as soon as changes to our processing make this necessary. The version published on this page applies.

As of: 30 September 2026